Communication is very important when running a business, it’s what distinguish a good leadership from a poor one. Knowing how to communicate well among team members is what thrives the business or operation.
An Organization or business cannot function well without the effectiveness of it’s personnel, it is however important to understand the need for good communication among members of the organization.
Good communication among members of an organization helps for an healthy and peaceful work environment as work will be done quickly and professionally with less competition and misunderstandings.
There are several ways to create effective communication in a workplace. There are not limited to the following:
1. Communicate One-on-One
Some employees or team members understand better when you take them aside and talk to them on a one-on-one basis. This will help the message to sink in faster as there would be less interruption from other team members. You should also ensure that you maintain eye contact and keep it professional but friendly.
However, ensure that a one on one communication is not only to a particular team member, this is to avoid misinterpretation and ill atmosphere in the workplace. Also, chastisement and queries should be done one-on-one and in private to avoid humiliation and gossiping at the workplace.
2. Create a Receptive Atmosphere
To ensure effective communication among your team members you must create a receptive atmosphere and avoid tense environment at all costs. This will allow the team members to ask questions when they do not understand and lay complaints when the need arises without fear. It will also allow the message you are trying to pass across easily understood and retained.
Having a receptive atmosphere doesn’t mean you should be too friendly as many may tend to take advantage of this, it means you should be willing to listen to your team members, be willing to accept ideas and suggestions, after all, you can’t know it all.
3. Display Confidence and Seriousness
This is very important, ensure that you display confidence and seriousness to ensure that you will not be taken for granted. This doesn’t mean you should be too serious but don’t be too friendly as well, knowing how to balance this is the challenge. Also you need to communicate not only the message but the confidence behind the message, This is because when your team members notice any uncertainty and lack of seriousness when you’re communicating with them, they are likely to treat the information with disregard or equal uncertainty.
4. Listen to Your Team Members
This is very important in a workplace, Communication is a two way street. Don’t just talk because you are the leader without listening to anyone else. If you expect them to listen when you talk you should likewise extend the same courtesy. However, some team members can find it difficult communicating with the leader because of fear, it is then your duty to encourage them to open up so you can be well guided when communicating in the future with them.
Many businesses and Companies have collapsed over the years because the boss or leader is fund of not listening to the members of the organization. The boss can’t know everything, some issues and situations are best known by some team members and effective two way communication can save that organization from a fall. As a leader, you should learn to listen more than you speak.
5. Be Mood Concious
Our moods can be caused by numerous things and can change by course of events. It is important as a leader not to take out your mood on your staff or team members. One’s mood might get soured for personal or business reasons, having self control on your mood and tone of communication during these moments can help keep an healthy atmosphere at the workplace.
6. Be Humorous
Using friendly jokes when communicating with your team members will help pass your message along in a more relaxed way. This method of communication has been proven to be a highly effective way of dousing tension and it will create avenue for effective communication. When the atmosphere is unfriendly and intense, being humorous usually does the trick.
Remember not to forget to balance your friendliness with seriousness, if you are to use humor, don’t overdo it. Your office is not a comedy show.
7. Be Appreciative
Everyone likes to be appreciated for their efforts whether it is deserved or not. After every communication session, via whatever means you have decided, always remember to thank your listeners for their time. Listening is a difficult task as opposed to hearing.
Also after a strenous work or tasking team work, it would help the mood by appreciating their efforts. It will cost you nothing and it’s a simple courtesy.
8. Communicate through Mails
In official settings, communication via emails remains potent. It will enable you to pass messages to members of your team faster without pulling them out of their workstations.
9. Open Meeting
When organizing a company’s meeting, it is easier to communicate your passion and how you feel to your team via open meetings. In this kind of forum, they will not only hear what you are saying, they will also see and feel it through your body language, your expressions, or through charts and power point if necessary. This approach still remains one of the best approaches to communicate effectively with a team.
10. Encourage Feedback
Don’t just talk and walk away. Give room for feedback so that you can measure the effectiveness of your style of communication. It will also afford you the privilege of knowing if your message was well understood and if there was anything to be added on the matter.
Effective communication in the workplace is important and if this is hampered, it can sidetrack the entire effort of the team.